Privacy Policy

Last Updated: June 2026

At Dream Hotels And Resorts, your privacy matters to us. We are committed to keeping your personal information safe while you use our website and booking services.

1. Information We May Collect

When you book with us or browse our website, we may collect:
• Personal Details: Full Name, Email ID, Phone Number, Address
• Booking Details: Guest names, travel dates, accommodation preferences
• Payment Details: Card/UPI/Bank details processed securely via payment gateways
• Technical Data: IP Address, Device type, Browser type, Cookies data

2. How We Use Your Information

We use your data only to:
• Process bookings and payments
• Send confirmations and updates via Email, WhatsApp, or SMS
• Provide customer support before, during, and after your stay
• Improve our website and services based on user experience
• Prevent fraud and ensure secure transactions
• Meet legal requirements when needed

3. Who We Share Information With

Your information may be shared with:
• Hotels/Resorts to confirm your booking
• Payment partners to process transactions securely
• Service providers who help run our website and support
• Government authorities if required by law

We do not sell, rent, or trade your personal information to any third party.

4. Cookies

Our website uses cookies to make your experience better, remember your preferences, and analyze website traffic. You can disable cookies in your browser settings at any time.

5. Data Security

We use industry-standard security measures including encryption and secure servers to protect your data from unauthorized access, loss, or misuse. However, no online system can be 100% secure.

6. Data Retention

We keep your information only as long as needed to complete your booking, follow legal rules, and support our business operations. After that, data is securely deleted or anonymized.

7. Your Rights

You have the right to:
• Request access to the personal data we hold about you
• Ask for corrections if any details are wrong
• Request deletion of your data, subject to legal and booking requirements

To make any request, please contact us at info@dreamhotelsandresort.in or +91 8810442049