Shipping & Delivery Policy

Last Updated: June 2026

Type of Service

Dream Hotels And Resorts provides online hotel booking services.
Since all our services are digital, no physical products are shipped or delivered. You will receive all booking details electronically.

How You’ll Receive Your Booking Confirmation
Once your payment is successful and the reservation is confirmed, you will receive an official booking voucher with all trip details.

We deliver your confirmation via:
📧 Email
💬 WhatsApp
📱 SMS

Delivery Timeframe

Standard Delivery: Most booking confirmations are sent within 30 minutes of successful payment.
Manual Verification: For some bookings that require hotel/supplier confirmation, it may take up to 24 hours.
If you don’t receive your voucher within this time, please contact our support team immediately.

Your Responsibility

To ensure smooth delivery, please:
Provide a correct email address and mobile number while booking
Check your spam/junk folder for emails

Dream Hotels And Resorts is not responsible for delays caused due to:
Incorrect contact details, email server issues, spam filters, network problems, or any other factors beyond our control.

Booking Status

Your reservation is considered confirmed only after you receive the official booking voucher from Dream Hotels And Resort.